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Privacy Policy

Last updated June 2026

This policy explains what information That One Wall (“we”, “us”) collects through this website, how we use it, and the choices you have. We keep it deliberately simple.

What we collect

  • When you enquire or reserve — the details you enter in the contact form (name, email, project type, message) or a reservation (name, email, phone, city, the pieces you reserved, and any notes). We only collect what you choose to send.
  • Privacy-friendly analytics — aggregated, anonymised usage and performance data via Vercel Analytics. It uses no advertising cookies and does not identify you.

How we use it

Only to respond to your enquiry or reservation, to plan and deliver work you ask us about, and to understand and improve the site. We do not sell your information and we don't use it for advertising.

Who it's shared with

Only the providers that help us run the site and reply to you — our host (Vercel) and, where enabled, our email provider (Resend). They process data on our behalf, not for their own purposes.

How long we keep it

We keep enquiry and reservation details for as long as needed to respond and carry out any work — and no longer than necessary.

Your choices

You can ask what we hold about you, or ask us to correct or delete it, at any time — just email hello@thatonewwall.com.

Cookies

We don't use marketing or tracking cookies. Only the essentials needed for the site to work may be set.

Contact

Questions about this policy? Reach us at hello@thatonewwall.com.